You can expect three things: (a). Empathetic interviewers who ask the right questions; (b). Professional, audio-enhanced voice memories that can be enjoyed for generations to come; (c). A personal, password-protected webpage to download and share your recordings for 3 months.

Think of it as a really great conversation. We are an empathetic group of trained interviewers whose goal is to help you capture your stories with the least amount of effort on your part.

Listen to a clip from an interview: Link

You'll receive a minimum 45-minute-long recording of your interview on a personal, password-protected webpage.

The page is valid for three months, during which time you can download your MemoryLine and add more interviews if you want.

The form helps us design personalized questions for the interview. Fill it in as best possible so that we can make sure to capture what you want to be recorded.

MemoryLines was built during the COVID-19 pandemic to provide a meaningful and easy way to connect with loved ones — especially important during those times of separation.

It has since evolved to consider the deep sense of fulfilment elders feel when consciously reflecting on their past.

We conduct interviews by Zoom. You'll need a stable internet connection and a quiet place with minimal reverberance, such as one with a carpeted bedroom or closet, so that we can get the best possible recording quality. After that, relax and look forward to having a great conversation!

You have 3 months to book your call from the date of purchase.

We technically enhance your audio so that it is of excellent listening quality. That said, we do minimal editing to the interview's content. We find that your interview's dynamism helps capture the nuances of your personality and the way you communicate, which will undoubtedly be treasured by future generations.

The questions we ask depend on the information you submit on the pre-interview form. Each interview tends to cover 8-12 great questions. Here are some examples: What stories have you heard about your birth? What was your neighborhood like growing up? How did you meet your significant other? Why did you choose your career? What has been the most challenging and rewarding part of raising a family? What is your favorite part of being a grandparent?

We are experts at efficiently and effectively getting your loved one to reflect on your stories. We are empathetic, skilled, listen intently, and ask the kinds of questions that elicit rich responses.

We are also always encouraging people to record their loved ones themselves. So, if you'd like to try an interview yourself, then download our Free Interview Guide. After that, feel free to contact us for help on what you can do with your recording.

Absolutely! MemoryLines is a great gift to show someone how special you think they are. At checkout, just let us know you would like this as a gift.

This is normal. But we find that once they understand why this is important to you - such as capturing the family history for future generations - they buy into the idea very quickly. You can also share that our team of social scientists, entrepreneurs, historians, and designers have helped hundreds of generations worldwide to stay connected through personal stories. We've also been featured by TEDx, Cornell University, and Forbes along the way.

Yes! We have a strict confidentiality policy at Plantain and never share your stories unless we get your express permission.

We're happy to give you a refund for a valid reason that is within our control. You can also get a full refund if you cancel within 48 hours of your purchase. See our Terms of Service to understand your options.

Your interview is the start of a lovely personal archive, and we encourage you to get creative with it. We also offer the possibility of converting your interview into beautiful keepsake books. Head to our Family and Company History Books page to find out more.

MemoryLines is available in every country in the world. At the moment, we offer interviews in English and French.